"Originally scheduled for last Friday, but they discovered they needed the electric powered cleaner vs. the gas to protect my floors and new paint. We rescheduled and they arrived on time and got right to work.
They first checked out the furnace and then cleaned all of the returns. At this point, they went back into the basement and cleaned out the furnace and humidifier area. They called me down to point out that apparently the previous owners had NEVER cleaned or changed the humidifier filter and they didn't feel comfortable putting it back into the humidifier. I will be getting a new one. They showed me how to reassemble it.
They then cleaned all of the registers. The guys did a great job, put up with my very nosey Jack Russell Terriers and worked very efficiently. They were done in about 1.5 hours. They were very careful in what they did. They even tore apart their machine to get it into my basement to avoid scratching the walls.
I can't wait to see the difference. I will definitely hire them again, particularly if I get the crew I had today."